999JILI's Privacy Policy
This policy explains how account information is handled, protected, and used when you access the 999JILI platform. It is intended for Philippine users aged 21 and above and should be read together with the platform’s current terms.
We believe every player should understand how their personal information is handled and take sensible steps to keep account details, login credentials, and payment information secure.
Security measures for account information
Personal information is handled with security in mind across account access, deposits, and withdrawals. Players should use strong credentials, update passwords regularly, and avoid sharing login or fund-password details with anyone.
Your personal data is not sold
Personal information is not sold, abandoned, or provided to third parties for commercial use. Information may be handled when needed to operate platform services, assist with account requests, or meet applicable legal obligations.
Responsible data retention
Information is retained only while it is needed for legitimate account, service, security, or legal purposes. When retention is no longer required, personal data is handled in line with the platform’s applicable privacy and security practices.
Access is limited and account security matters
Players are responsible for protecting their usernames, login passwords, fund passwords, and confidential details. Never respond to requests for these credentials, and contact customer support if you suspect unauthorised access or need help securing your account.
Requests about your personal information
You may contact customer support to ask about your account information or request an update where available. Some records may need to be retained to meet transaction, security, or legal requirements, so requests are handled subject to those obligations.
Managing promotional messages
If you no longer want to receive promotional communications, contact customer support to ask about available opt-out options. Current communication preferences and campaign conditions may vary, so please review the latest platform notices.
Contents
By accessing or using the 999JILI platform, you acknowledge and accept this Privacy Policy. It applies to the 999JILI website, mobile applications, account services, and other related services made available to Philippine users.
01 Introduction and Scope
[999JILI](https://999jiliph.asia) is an online gaming platform serving users in the Philippines. We take account privacy and data protection seriously. This Privacy Policy explains, in clear terms, how we collect, store, use, and safeguard personal information connected with your use of our services.
This Privacy Policy covers our available digital touchpoints, including the website, mobile app, live chat, and email communications. Please review it carefully before registering, logging in, depositing, playing games, or using any other 999JILI service.
We believe you should understand how your information is handled and what choices may be available to you. For this reason, we aim to present our data practices openly and provide clear information about account privacy, personal-data handling, and the safeguards applied to member information.
Please read this Privacy Policy together with the 999JILI Terms and Conditions. These documents should be considered as a whole when reviewing the rules, responsibilities, and legal arrangements that apply between the platform and its members.
02 What Information We Collect
We aim to collect only the information needed to operate accounts, provide requested services, support transactions, assist members, and meet applicable security requirements. We do not intentionally request or retain personal information that is unnecessary for these purposes. The sections below describe the relevant practices in more detail.
| Data category | Examples | Required? |
|---|---|---|
| Identity information | Full name, date of birth, and a valid government-issued ID | Yes |
| Contact information | Mobile number and email address | Yes |
| Financial information | Payment details and transaction history | Yes |
| Gaming information | Game history, bet amounts, and win or loss records | Yes |
| Device information | IP address, browser details, and device type | Collected automatically |
| KYC documents | Government-issued ID or passport, and other verification materials where requested | Where applicable |
Information not collected as a standard requirement
- Credit or debit card numbers and CVV are not listed as standard registration fields
- Social media passwords
- Personal information belonging to other members of your family, unless you have their permission
- Real-time location tracking data
03 How Information Is Collected
999JILI collects information through several channels. The sections below explain how each type of collection works so you can understand what information may be obtained.
Information you provide directly
You provide information directly when you register with 999JILI, update your account details, complete KYC verification, or contact customer support.
Information collected automatically
When you access the 999JILI website or app, certain technical and usage details may be collected automatically, including:
- Your IP address and approximate location, limited to your country
- Your browser type and version
- Your device category, such as mobile, desktop, or tablet
- The time spent on the website and the pages you view
- The referral source or page that brought you to 999JILI
Cookies and similar tracking technologies
999JILI uses cookies, web beacons, and comparable technologies to help improve site performance and your overall experience. For additional information about cookies, Cookie Policy please refer to the relevant section of this policy.
04 Why We Use Your Information
999JILI uses your information only for specific and lawful purposes. Whenever your data is used, the intended purpose is explained clearly in this policy.
- Creating and managing an account with 999JILI
- Process and verify deposits, withdrawals, and other account transactions
- Complete identity and Know Your Customer checks
- Detect and prevent fraud, money laundering, and other unlawful activity
- Respond to enquiries and provide customer support
- Promote responsible gaming and protect eligible players aged 21+
- Meet applicable legal, regulatory, and compliance requirements
- Improve service quality, troubleshoot technical issues, and fix bugs
- Send personalised promotions and bonus updates where you have provided consent
- Maintain the security and integrity of the 999JILI platform
We do not sell or rent your personal information to third parties for advertising. This is a core part of our commitment to account privacy and data protection.
05 Information-Sharing Policy
We may disclose your information only in limited, clearly defined circumstances, such as payment processing, game operation, security checks, or legal compliance.
When We May Share Your Information
- Payment service providers: Only the transaction details required to process a payment through an available method shown in the Member Centre
- Game providers: Only the gameplay and account data needed to operate, record, and settle games
- Law enforcement and regulatory authorities: When required by a valid court order, applicable law, or regulatory obligation
- Fraud prevention organisation: When reasonably necessary to detect or prevent money laundering, fraud, or other illegal activity
- IT service provider: Server and security services — subject to a non-disclosure agreement (NDA)
International data transfers
[999JILI](https://999jiliph.asia/) may operate servers in different countries. When personal information is transferred internationally, the platform takes steps to ensure that the receiving country provides suitable data protection safeguards.
Except for the disclosures described above, the platform does not share your personal information without your consent. Where information must be shared with a third party, that party is required to follow privacy and security standards that are consistent with this policy.
06 Cookie Policy
The platform uses cookies and similar tracking technologies to support and improve your browsing experience. Cookies are small text files saved on your device when you visit the website.
Cookie categories used
| Cookie category | Purpose | Retention period |
|---|---|---|
| Essential cookies | Maintaining login sessions and supporting security tokens | Deleted when the session ends |
| Functionality cookies | Remembering language preferences and theme settings | 1 year |
| Analytics cookies | Understanding how visitors use the website and identifying general usage patterns | 6 months |
| Marketing cookies | Display personalised offers | 30 days |
Cookie controls
You can disable or delete cookies at any time through your browser settings. Please note that turning off essential cookies may limit access to certain 999JILI features.
07 Data Protection Measures
999JILI uses robust security technology and processes to help protect member information. Our layered security measures include the following:
- 256-bit AES encryption for all data transfers
- TLS 1.3 protocol for network communications
- Two-factor authentication (2FA) for account security
- Real-time DDoS protection
- Regular penetration testing and security audits
- Encrypted backup systems
- Data protection training for staff
- Access controls and review logs
No system can be completely secure. If a data breach occurs, 999JILI will notify affected members within 72 hours where required by applicable law.
08 Your Privacy Rights
As a 999JILI member, you have the following rights over your personal data. To exercise any of these rights, please contact support.
Right to access your personal information
You may request a copy of the personal information 999JILI holds about you at any time. We aim to provide it within 30 days.
Right to Correct Your Information
If any of your information is incomplete or inaccurate, you may ask us to correct it. After verification, 999JILI will update the relevant details within 14 days.
Right to Delete Your Information
In certain circumstances, you may request the deletion of your account and related information. Unless a legal obligation requires us to retain it, 999JILI will complete the request within 30 days.
Right to Object to Processing
You may object to the use of your information for specific purposes, particularly where it concerns marketing communications.
- Access to Information — Provided Within 30 Days
- Correction of Information — Updated Within 14 Days
- Deletion of Information — Completed Within 30 Days
- Data Portability — Supplied in a Machine-Readable Format
- Marketing Opt-Out — Effective Immediately
- Restriction of Processing — Available in Certain Circumstances
How to Exercise These Rights [email protected]Email us or contact our live chat team. Once your identity has been verified, 999JILI will process your request as soon as reasonably possible. You can also visit the 999JILI homepage for account support.
09 How Long We Keep Data
999JILI does not keep your information for longer than necessary. Retention periods vary according to the type of information and the reason it is retained.
| Data category | Retention Period | Reason |
|---|---|---|
| Account information | Five years after account closure | Legal and statutory obligations |
| Financial transaction records | Seven years | Anti-money laundering requirements |
| KYC documents | Five years | Regulatory requirements |
| Gaming activity history | Three years | Resolving disputes |
| Customer support records | Two years | Improving service quality |
| Marketing information | Until consent is withdrawn | Personalised promotions |
Once the applicable retention period ends, 999JILI securely deletes or anonymises the relevant information. If we need to retain any data for a longer period, we will notify you in advance.
10 Privacy for Minors
999JILI services are strictly for adults aged 21 and above. We do not knowingly collect personal information from minors.
- Age eligibility is checked when you create an account.
- The KYC process includes a further confirmation of your age.
- Any account identified as belonging to a person below the legal gaming age will be closed without delay.
- If information relating to a minor is found, it will be removed promptly, subject to any legal record-keeping requirements.
If you know that a person under 21 has opened an account with 999JILI, please [email protected]report it to our support team so we can review the account and take appropriate action without delay.
11 Changes to This Policy
999JILI may revise this Privacy Policy when necessary. If we make changes, the following notification process will apply.
- For material updates, we will aim to provide at least 14 days' notice before the revised policy takes effect.
- Notice of changes may be sent to your registered email address or mobile number by SMS.
- The latest revision date will remain visible at the top of this page.
- If you do not agree to the revised policy, you may ask for your account to be closed.
- If you continue using the services after the changes take effect, your continued use may be treated as acceptance of the updated policy.
To stay informed about the latest privacy updates, subscribe to the newsletter or visit the 999JILI homepage and this page regularly.
12 Contact Us
For questions about this Privacy Policy or the way your personal information is handled, contact the 999JILI support team. Please share only the details needed for us to assist with your request.
- Email: [email protected]
- Live chat: Select the chat icon in the lower-right corner of the website.
- Support hours: 24 hours a day, 7 days a week.
- Typical response time: within 5 minutes.
